MANOR
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Support

Help with your home

MANOR support can help with sign-in, home access, cameras and connected devices, notifications, and the edge service.

Contact

Email the support team.

Send an app issue, question, piece of feedback, or feature request. Tell us what you were trying to do and where you got stuck.

contact@mymanor.click

What to include

Enough detail to investigate.

  1. The email address used with Sign in with Apple, including an Apple private relay address if you use one.
  2. The home name and whether the issue involves sign-in, cameras, a connected device, notifications, or the edge service.
  3. Your iPhone or iPad model, iOS or iPadOS version, and the app version shown in the App Store or TestFlight.
  4. What you expected, what happened instead, the approximate time it happened, and a screenshot if one is safe to share.

Keep credentials private

Describe the problem, not the secret.

Never email a password, Apple authorization code or token, camera credential, pairing key, or one-time sign-in code. We do not need those details to begin investigating a problem.

For a privacy or account deletion request, email privacy@mymanor.click or read the Privacy Policy.