Account and data
Delete your MANOR account
Request deletion of your MANOR account and the personal data associated with it. You can start here even if you no longer have the app.
Start your request
Email us to request account deletion.
Send a message to the address below with the subject “MANOR account deletion request.” If the button does not open your email app, write to the address directly. Sending the email starts the request; it does not immediately delete your account.
Email account deletion requestAddress: privacy@mymanor.click
What to include
Help us find the right account.
Tell us the email address used with MANOR, including an Apple private relay address if you know it. If you have more than one home, include the home name. You may also tell us whether you sign in with Apple or Google.
Never email a password, one-time sign-in code, authorization code, identity token, camera credential, or pairing key. We will reply with steps to verify that the account belongs to you before acting on the request.
What happens next
Verification, deletion, confirmation.
A MANOR team member will verify ownership of the account. Once the request is verified, we complete account and associated personal-data deletion within seven calendar days and email you when it is complete.
Shared home equipment and data belonging to other residents remain available to them. Some records may be retained where legally required or needed for security. Read our Privacy Policy for details.