What is MANOR and how does it work?
AI camera security for your home. The on-site edge, a Mac or Linux computer that stays at your house, connects to your cameras. You watch them in the iPhone, iPad, or Android app. Free shows up to two cameras live. Premium adds local recording, AI detection of people and vehicles, and alerts with video.
What do I need to start?
A computer that stays at your house: an Apple silicon Mac (M1 or later) on macOS 13 or later, or an x86-64 Debian or Ubuntu computer with systemd. You also need compatible cameras on the same network and the iPhone, iPad, or Android app.
Where does my video go?
With Premium, recording and detection run on the computer at your house, and full recordings stay on its disk. Live video leaves your home only while you watch remotely. Short event clips and snapshots go to your home’s own cloud for alerts. We do not sell your personal data.
What does Premium include?
Local recording, AI detection of people and vehicles, alerts with video, and supported connected devices. Add compatible cameras within your computer’s capacity. Each home has its own cloud for sign-in, alarm history, and alerts. Full recordings stay at your house.
Can I start free and move to Premium later?
Yes. Free and Premium use the same app. Upgrade in your account when you want recording, alerts with video, integrations, or more than two cameras. You can add cameras right away; your home’s own cloud and integrations arrive when the move to Premium finishes.
What happens after I add a home?
On Free, pair right away: connect your Mac or Linux computer and add up to two cameras. On Premium, we review your setup request and email you when your home is ready to pair. Track progress in your account.
Can I add a second property or a parent’s home?
Yes. One account runs up to five homes in the same app, each with its own cameras, alerts, and cloud. The first home is included with Premium; each additional home is US$3/month or US$30/year.
Does Premium work with systems I already own?
MANOR works with compatible cameras and home devices, including supported RTSP and ONVIF cameras. Compatibility depends on the model and how it connects. MANOR Concierge can review your equipment and tell you what to keep or change.
Are hardware and installation included?
No. If you need the computer, other hardware, or installation, MANOR Concierge quotes them separately from your subscription.
What is MANOR Concierge?
Security planning and installation for homes in Canada and the United States. Share photos of the outside of your home, and MANOR reviews them to plan your security. We coordinate cameras, network setup, connected devices, local installation, and a household walkthrough. Hardware and installation are quoted separately.
Will I know who is installing my system?
Yes. Your quote names a proposed local installer. You approve the installer, the work, and the price before booking. Availability depends on finding a suitable installer.
Can I book an installer right away?
Not right away. Tell us about your home first. We find a suitable local installer and confirm the work. You approve the installer, the work, and the price before we book.
Can I include photos or plans?
Yes. Share front, rear, and side views so MANOR can plan your home’s security. You can also attach equipment photos, PDFs, or CAD plans. Files are optional, and you can mark any views you can’t provide. We may ask for more detail before quoting.
Is ULC-listed alarm monitoring available?
Not yet. It’s planned as an optional add-on. Until then, alerts go to your household and you decide how to respond. MANOR does not contact emergency services.